Serving you is our pleasure

MISSION

The Associate Advisor at Pandowealth is an integral part of our team serving as the true connection between our clients, support team, and advisors. This great communicator, influencer and enthusiastic person will support the vision, positive culture and team spirit. 

The Associate Advisor provides technical financial planning and investment management work, either, under the management of higher-level professionals or on their own through our Personal CFO offering.  They usually work with other professional planners in the firm and are under the supervision of a Lead Advisor and/or Senior Advisor and have decision making abilities on client plans, investment processes and procedures, operational processes and procedures and client affairs. They have obtained the proper licensing and experience to work directly with clients.  They primarily perform supervisory functions to lower level professionals and oversee the back office, support functions to higher level professional advisors relating to ensuring client satisfaction is at the highest level.  

The Associate Advisor also provides support to the Senior and Lead Business Retirement Plan (BRP) Advisor by assisting with scheduling meetings, meeting preparation, investment due diligence, participant rollover paperwork. This role will be critical in learning and developing plan presentation development, participant engagement, and ERISA plan design. They will also work with high level franchise employees, key people in the client’s organization, and provide enrollment education as well as educate them on retirement readiness. In addition, the Associate will support plan participant requests, enrollment meetings, BRP contract development, Investment Policy Statement development and support the overall sales process.

The primary responsibility is managing a group of client relationships and other employees under their supervision to carry out the best client service. 

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ESSENTIAL RESPONSIBILITIES

Personal CFO Client and Advisory Engagement

• Communicates to address client’s needs, objectives, goals, concerns and planning tools; communicating and representing clients with those outside the organization, and other external sources to carry out the goals of client service. Ensures phones are answered promptly and professionally.
• Attends client meetings to take notes, provide insight as necessary, send call summaries, and ensure action items are complete.
• Provide guidance and expert advice to management, client or other groups outside the organization on technical financial planning and investment planning needs, systems, or process-related topics.
• Analyzes information and evaluates results to choose the best solution to solve client or operational problems and being accountable and held responsible for those decisions.
• Ensures the compiling, coding, categorizing, calculating, tabulating, auditing, reconciling, downloading and verifying of client data in the organizations’ client related software programs, including CRM’s, Financial Planning Software, Investment Management software, and other related or connected programs is completed according to procedure.
• Observes, receives, and otherwise obtains information from all relevant sources to make sure client accounts are up to date.  Translates or explains what information means and how it can be used by other professionals.
• Identifies concerns, problems or opportunities within client accounts or households and notifying, updating or correcting the client information prior to it becoming a problem for the more professional advisors or the relationship with the client. 
• Identifies information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events, in the relationship and the data of the clients.
• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Analyzes client information and evaluates results to choose the best solution and solve problems.
• Utilizes the ability to add, subtract, multiply, or divide numbers quickly and correctly.  The in-depth understanding of time value of money:  present value, future value, annuity payments, internal rate of return and compounding interest.
• Engages and prepares client onboarding requirements with financial planning software
• Updates CRM with client data and work through client process

‍BRP Client and Advisory Engagement

• Supports BRP Advisory team and ERISA plan clients through resource preparation of their financial, investment, and risk outcomes. 
• Supports and responds to requests from the plan sponsor and provides timely solutions.
• Serves as a resource for Pandowealth’s Institutional clients with complex wealth management needs and financial planning solutions.
• Meets with Pandowealth’s Institutional clients regularly to ensure investments align with their goals, risk tolerance and personal situation.
• Identifies concerns, problems or opportunities within BRP client accounts and notifying, updating or correcting the client information prior to it becoming a problem for the more professional advisors or the relationship with the client. 
• Analyzes and prepares BRP presentations to assist with choosing the best solution and solves problems.
• Updates CRM with client data and works through the client process.

‍Compliance

• Supports Compliance to maintain an effective and robust investment advisory compliance program.
• Performs other compliance related tasks and projects as assigned.

POSITION SPECIFICATIONS

Experience and Education:

• Bachelor’s degree
• Pursuit of CFP® designation
• Pursuit of Retirement Plan Fundamentals certification a plus
• Series 65 license preferred
• 0-2 years of direct advisory focus and ERISA Plan experience

Skills : 

• Excellent communication skills (verbal, written and listening)
• Technically savvy and capable of integrating into a virtual work environment
• Spanish language skills a plus
• Proficient in Google Drive
• Proficiency in Salesforce preferred
• Knowledge of Broker Dealer and Investment Advisory Regulations a plus
• Demonstrates personal integrity, honesty and is able to deal with confidential information on a daily basis 
• Models professionalism in the workplace and when speaking with clients and vendors
• Ability to deal with stress in an ever-changing investment market and financial services 
• Excellent time management and strong organizational skills, and ability to prioritize multiple tasks and anticipate potential problems

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FIRM INFORMATION

We feature a competitive comp package and benefits, visionary leadership, a quickly growing organization focused on excellence and developing a highly efficient culture, and an emphasis on a family-first approach with our team.

‍Location: Remote

Status: Full-Time, Exempt

Supervisor: Director of Financial Planning/Director of Business Retirement Services

Compensation Range: $50,000 - $85,000 base pay; plus incentives and designation pay

Benefits:

• Defined career path and upward mobility
• Flexible work schedule
• Unlimited vacation time 
• Health Reimbursement Account (HRA) 
• 401(k) retirement plan with 5% company match
• Annual professional development allowance
• Education reimbursement opportunities
• Cell Phone / Internet Subsidy
• 4 weeks paid maternity/paternity leave for birth or adoption of a child
• Office set up allowance
• Branded clothing allowance
• Reimbursement for costs associated with certifications & maintaining CE's
• Company-owned laptop computer provided

‍The following graphic from Traction (our Entrepreneurial Operating System) describes what we want for our team.

If this sounds like you:

1. Follow this link to take a brief survey and upload your resume + cover letter.
2. Email talent@pandowealth a 2 minute informal video explaining the following:

• Why Pandowealth?
• Why you are the best candidate for the role?

‍

MISSION

The Paraplanner at Pandowealth is an integral part of our team serving as the true connection between our clients, support team, and advisors. This great communicator, influencer and enthusiastic person will support the vision, positive culture and team spirit. 

The Paraplanner supports the wealth management department through client engagement and planning support. This individual is responsible for the management and monitoring of the financial plan development ensuring a consistent positive client experience including working with the team to ensure all commitments are completed and followed through in a timely manner. 

This position requires a proactive approach and ability to independently carry out the duties of the position. The ideal candidate should exhibit high standards, excellent communication skills, good judgment and ability to take initiative. The ability to effectively manage time and multi-task with attention to detail is critical to this role.

‍

ESSENTIAL RESPONSIBILITIES

Client and Advisory Engagement

• Analyzes information and evaluating results to choose the best solution to solve client or operational problems and being accountable and held responsible for those decisions.
• Actively participate in all assigned Advisor client meetings. 
• Demonstrate the ability to escalate potential client issues to Advisor as appropriate. 
• Actively document all notes and action items during client meetings and ensure all commitments made by the Advisor are being completed in a timely manner. 
• Review task assignments for each client and work directly with team members to ensure all follow-up and action items as a result of client meetings are documented in CRM and completed within the specified time frame. 
• Under the direct oversight of the Advisor, actively engage in Client Case Prep meetings, providing recommendations and feedback relative to the client’s financial plan as appropriate. 
• Responsible for reviewing statements, forecasting review data, developing a meeting agenda format, creating presentations, case documentation and deliverables for all assigned clients. 
• Manage developing and maintaining documentation utilizing client documentation standards. 
• Ensures the compiling, coding, categorizing, calculating, tabulating, auditing, reconciling, downloading and verifying of client data in the organizations’ client related software programs, including CRM’s, Financial Planning Software, Investment Management software, and other related or connected programs is completed according to procedure.
• Identifies information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events, in the relationship and the data of the clients.
• Utilizes the ability to add, subtract, multiply, or divide numbers quickly and correctly.  The in-depth understanding of time value of money:  present value, future value, annuity payments, internal rate of return and compounding interest.

• Engage and prepare client onboarding requirements with financial planning software
• Update CRM with client data and work through client process
  

Compliance

• Supports Compliance to maintain an effective and robust investment advisory compliance program
• Performs other compliance related tasks and projects as assigned

‍

POSITION SPECIFICATIONS

Experience and Education:

• 0-1 years direct advisory focus
• Learn core financial planning and development of core client cases
  

Skills and Knowledge:

• CFP® education or certification is a plus
• Excellent communication skills (verbal, written and listening)
• Proficient in Microsoft Office Suite required
• Proficiency in Salesforce preferred
• Knowledge of Broker Dealer and Investment Advisory Regulations a plus
• Proficient in Google Drive
• Demonstrates personal integrity, honesty and is able to deal with confidential information on a daily basis. 
• Ability to deal with stress in an ever-changing investment market and financial services 
• Excellent time management and strong organizational skills, and ability to prioritize multiple tasks and anticipate potential problems

‍

FIRM INFORMATION

We feature a competitive comp package and benefits, visionary leadership, a quickly growing organization focused on excellence and developing a highly efficient culture, and an emphasis on a family-first approach with our team.

‍Location: Remote

Status: Full-Time, Exempt

Compensation Range: $45,000 - $75,000 base pay; plus incentives and designation pay

Supervisor: Director of Financial Planning

Benefits:

• Defined career path and upward mobility
• Flexible work schedule
• Unlimited vacation time 
• Health Reimbursement Account (HRA) 
• 401(k) retirement plan with 5% company match
• Annual professional development allowance
• Education reimbursement opportunities
• Cell Phone / Internet Subsidy
• 4 weeks paid maternity/paternity leave for birth or adoption of a child
• Office set up allowance
• Branded clothing allowance
• Reimbursement for costs associated with certifications & maintaining CE's
• Company-owned laptop computer provided

‍The following graphic from Traction (our Entrepreneurial Operating System) describes what we want for our team.

If this sounds like you:

1. Follow this link to take a brief survey and upload your resume + cover letter.
2. Email talent@pandowealth a 2 minute informal video explaining the following:

• Why Pandowealth?
• Why you are the best candidate for the role?

MISSION

The Client Service Associate at Pandowealth is an integral part of our team serving as the true connection between our clients, and the entire team. This great communicator, influencer and enthusiastic person will support the vision, positive culture and team spirit across our firm and clients. 

The key role of this position is to engage and support the overall success of many different projects and initiatives and by working side-by-side with our Advisory and Client Services teams. The Client Service Associate focuses on team engagement, client success, and project managing assignments. This individual enjoys and excels at managing the day to day operations, communications, investment management, compliance, and technology.

This position requires a proactive approach and an ability to independently carry out the duties of the position. The ideal candidate will exhibit high standards, excellent communication skills, good judgment, and an ability to take initiative, and prioritize daily tasks. The ability to effectively manage time and multi-task with attention to detail is critical to this role. The Client Service Associate must be confident about decision-making under uncertainty and under extreme time pressure.

This is an entry level position that offers a defined career path with opportunities for advancement.

‍

ESSENTIAL RESPONSIBILITIES

‍Client and Firm Engagement

• Provides administrative support as needed: answers calls, manages contacts, manages schedules, produces reports, and creates presentation materials
• Maintains and retains office files consistent with firm/professional policies and requirements
• Supports marketing and client events as requested including newsletters, blog, social, website, communications, office events, etc.
• Conducts other administrative related tasks and projects as needed
• Sends paperwork to clients using the electronic signature system while adhering to the Custodian’s compliance rules pertaining to electronic signatures 
• Quality check and submit custodial items for processing

Advisory

• Engage and support weekly Client Prep meetings, ensuring Advisory and Client Services teams are ready and prepared for upcoming client meetings
• Support client onboarding requirements for financial planning, investment management, business retirement plans, and tax prep services.
• Prepare and produce back-office support demands for basic client account requests
• Support back-office initiatives and/or core projects that support Advisory teams
• Gather and prepare necessary information for advisory meetings with clients.

Compliance

• Supports Compliance to maintain an effective and robust investment advisory compliance program
• Conducts certain compliance program tests
• Performs other compliance related tasks and projects as assigned

‍

POSITION SPECIFICATIONS

Experience and Education:

• Bachelor’s degree preferred
• Preference given to those pursuing FPQP (Financial Paraplanner Qualified Professional) certification 
• 0-4 years in Client Services role
• Experience with G Suite, Microsoft Office, Salesforce, and DocuSign is desired.

Skills and Knowledge:

• Excellent communication skills (verbal, written and listening)
• General tech stack proficiency 
• Knowledge of RIA operations, regulations, compliance, and oversight
• Demonstrates personal integrity, honesty and can deal with confidential information daily
• Ability to handle stress in an ever-changing investment market
• Excellent time management and strong organizational skills
• Ability to prioritize multiple tasks and anticipate potential problems

‍

FIRM INFORMATION

We feature a competitive comp package and benefits, visionary leadership, a quickly growing organization focused on excellence and developing a highly efficient culture, and an emphasis on a family-first approach with our team.

‍Location: Remote

Status: Full-Time, Exempt

Compensation Range: $35,000 - $50,000 base pay; plus incentives and designation pay

Supervisor: Director of Operations

Benefits:

• Defined career path and upward mobility
• Flexible work schedule
• Unlimited vacation time 
• Health Reimbursement Account (HRA) 
• 401(k) retirement plan with 5% company match
• Annual professional development allowance
• Education reimbursement opportunities
• Cell Phone / Internet Subsidy
• 4 weeks paid maternity/paternity leave for birth or adoption of a child
• Office set up allowance
• Branded clothing allowance
• Reimbursement for costs associated with certifications & maintaining CE's
• Company-owned laptop computer provided

‍The following graphic from Traction (our Entrepreneurial Operating System) describes what we want for our team.

If this sounds like you:

1. Follow this link to take a brief survey and upload your resume + cover letter.
2. Email talent@pandowealth a 2 minute informal video explaining the following:

• Why Pandowealth?
• Why you are the best candidate for the role?